1. Introduction and General Terms

The Portal Magazine is the official magazine of the Personal Ordinariate of Our Lady of Walsingham and is dependent on the generosity of our supporters as well as the goodwill and trust of the public. We are therefore committed to protecting any personal information we obtain about you, whether you are just visiting our website or are a financial supporter, clergy or parishioner. This Privacy Policy sets out how we obtain, use and protect any personal information you provide to us, whether online, via phone, text, email, in letters or in other correspondence.

This privacy policy explains the following:
   •  what information the Portal Magazine may collect about you;
   •  how the Portal Magazine will use information we collect about you;
   •  when the Portal Magazine may use your details to contact you;
   •  whether the Portal Magazine will disclose your details to anyone else;
   •  your choices regarding the personal information you provide to us;
   •  the use of cookies on the Portal Magazine website and how you can exercise your choices in relation to those cookies.

The Portal Magazine is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.

The Portal Magazine website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including policies on their use of cookies, and we urge you to review them. They will govern the use of personal information you submit or which is collected by cookies whilst visiting these websites. We cannot accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. Who we are

The Portal Magazine is the official on-line magazine of the Ordinariate of Our Lady of Walsingham which is a company limited by guarantee with no share capital registered in England, Company Reg No: 07582943 and Charity Reg No: 1141536. The Ordinariate's registered address is 24 Golden Square, London W1F 9JR. The registered address of The Portal magazine is 56 Woodlands Farm Road, Birmingham B24 0PG

3. What information will the Portal Magazine collect about me?

When you contact the Portal Magazine to make a donation, purchase an item online, or sign up to any of the Portal Magazine's activities or online content, such as newsletters or message boards, or you telephone, email, write to or text the Portal Magazine, or engage with the Portal Magazine via social media channels, we may receive and retain personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, bank account details to process donations and whether or not you are a tax payer so that we can claim gift aid.

By submitting your details, you enable the Portal Magazine (and where applicable any sub-contractors we may use) to raise funds and to provide you with the goods, services, information, activities or online content you select.

We do not usually collect "sensitive personal data" about you, e.g. health status, unless there is a clear reason for doing so - such as participation in an event where we need this to ensure that we provide appropriate facilities or support to enable you to participate in an event. Clear notices will be provided on applications for such events so that it is clear what information we need and why we need it.

If you are simply browsing our website as an anonymous visitor, The Portal Magazine may still collect certain information from you, such as your IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet)


The Portal Magazine also uses cookies. Cookies are small text files on your device. They are made by your web browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website's server. They improve your experience of using a website, for example, by remembering your preference settings and by measuring your use of a website to ensure that it meets your needs. See Section 10 below for more detail on how we use cookies and how you can control your cookie preferences.

4. How will the Portal Magazine use the information you collect about me?

The Portal Magazine will use your personal information for a number of purposes including the following:
   •  in relation to any correspondence you have entered into with us whether by letter, email, text,
      social media, message board or any other means;
   •  for "service administration purposes", which means that the Portal Magazine may contact you for reasons related
      to donations you have;
   •  or the activity or online content you have signed up for;
   •  for internal record keeping;
   •  to fulfil sales contracts you have entered into with the Portal Magazine;
   •  to contact you about any content you provide;
   •  to invite you to participate in surveys or research about the Portal Magazine or our work (participation is always voluntary);
   •  for marketing purposes where you have specifically agreed to this (see below);
   •  to provide you with information about our activities or online content you have agreed to receive;
   •  to personalise the way the Portal Magazine content is presented to you;
   •  to use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits
      from different countries;
   •  to analyse and improve the activities and content offered by the the Portal Magazine website to provide you with
      the most user-friendly navigation experience. We may also use and disclose information in aggregate (so that
      no individuals are identified) for marketing and strategic development purposes.

5. Will I be contacted for marketing purposes?

The Portal Magazine will only contact you for marketing purposes by email or other electronic means if you have agreed to be contacted for these purposes or where you have made a donation by text and have not opted out from receiving further information. Where you have provided your postal address we may send you direct mail about our work unless you have told us that you do not wish to receive such information.

If you wish to contact us either to obtain information about our work or to stop us sending you such information please email us at, or write to the Portal Magazine, 56 Woodlands Farm Road, Birmingham B24 0PG with the details. You may also opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from the Portal Magazine.

6. Will the Portal Magazine share my personal information with anyone else?

We will only use your information within the Portal Magazine for the purposes for which it was obtained, unless you have explicitly agreed that we may share your information with another organisation.

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).

7. Offensive or inappropriate content placed on the Portal Magazine website

If you post or send offensive, inappropriate or objectionable content to or anywhere on the Portal Magazine website or otherwise engage in any disruptive behaviour on any Diocesan service, we may use your personal information to stop such behaviour.

Where the Portal Magazine reasonably believes that you are or may be in breach of any of the laws of England and Wales (or the law of Scotland if you live there) (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, internet provider or law enforcement agencies about the content and your behaviour.

8. How long will the Portal Magazine keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, eg we will keep a record of donations for at least seven years. If you request us not to send you marketing information we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

Where you contribute material to us, e.g. user generated content or in response to a particular campaign we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.

9. What is the Portal Magazine's policy on allowing me to update, correct, or delete my personal information?

The accuracy of your information is important to us. We are working on ways to make it easier for you to review and correct the information that the Portal Magazine maintains about you. In the meantime, if you change email address or any of the other information we hold is inaccurate or out of date, you can let us know:
   •  through our website or
   •  email us at, or write to the Portal Magazine, 56 Woodlands Farm Road, Birmingham B24 0PG with the details.

Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. (We require you to prove your identity with two pieces of approved identification).

Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer, the Portal Magazine, 56 Woodlands Farm Road, Birmingham B24 0PG.

10. Cookies Policy - Information the Portal Magazine collects from your computer or mobile device

a.  What is a cookie?

Cookies are small text files on your device. They are made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website's server. Cookies are useful because they allow a website to recognise a user's device. You can find more information about cookies at: and For a more information about cookies visit

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.

They can also help to ensure that adverts you see online are more relevant to you and your interests.

b.  Why does the Portal Magazine use cookies?

Like many websites, the Portal Magazine uses cookies in order to provide you with a more personalised web service.

Cookies help us identify which bits of our website people are using, and help us do work on those sections of the website to improve the user experience. We also use cookies to help show content on our site which is relevant to you and your interests, for example if on a previous visit you went to our pages about the archbishop, news or events, we might find this out from your cookie and show you other information on our website related to the archbishop, news or events on subsequent visits.

Information supplied in cookies also allows us to measure the effectiveness of online marketing campaigns for the Portal Magazine. This enables us to ensure any money we spend on digital marketing gives us a good return on investment.

c.  Further information on the Portal Magazine cookies and how to control your cookie preferences

A list of the main cookies that we use and what each is used for, together with ways to control your cookie preferences can be found in our cookie policy.

11. Changes to the Portal Magazine's Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to the Portal Magazine. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Portal Magazine website to submit personal information to the Portal Magazine. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.

Cookie Policy

How to control and delete cookies

Cookies are used to enable us to improve services for you through, for example:
   •  remembering if you are logged in so you can move around the website without having to log in again on each page.
   •  measuring how many people are using each page of the website and for how long so that we can try.
      to improve the quality of our website.
   •  enabling you to view content shared on other sites e.g. YouTube or Twitter.

However, if you wish to restrict or block the cookies which are set by the Portal Magazine website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the Portal Magazine website.